Smart Fingerprint Lock: Bluetooth APP Electronic Padlock, Non-Password Home Locker, Anti-Theft Security
Model: P5/P5BF
Material: alloy steel
Scope of application: gate, warehouse door, cabinet door, yard door, luggage
Style: light luxury
Type: Household Padlock
Notice:
1. P5 is a single fingerprint unlock, and a maximum of 20 fingerprints can be entered.
P5BF is fingerprint + bluetooth APP + temporary key + remote authorization to unlock, up to 15 fingerprints can be entered.
2, IP65 waterproof, support outdoor use.
New Security Upgrade
Smart Fingerprint Padlock
Artificial intelligence becomes more sensitive
Every unlock will be re-learned through smart pattern stitching and image recognition
Constantly increasing the speed, the more you use it, the more sensitive it becomes
New unlocking method
One-piece unlocking is simple and convenient, rejecting the key to unlock
Bluetooth unlock Fingerprint unlock Password unlock Temporary password
Fingerprint unlock
Fingerprint ID function device unlock and authentication security
A new way to be private
Easy to unlock with one touch
Using semiconductor living sensor fingerprint technology
20 fingerprints can be entered
Remote authorized unlocking
It can be remotely authorized to share and unlock, and there is no need to wait in the distance
One-click authorization to unlock
One-click delete unlock permission
Unlock records can be queried
When someone unlocks your phone, you can see the unlock record no matter where you are
IP67 standard waterproof
IP67 refers to the protection safety level
Solid state protection class 6, liquid protection class 7
Waterproof protection
Adapt to outdoor scenes
Silicone shell protection, with a certain waterproof function
Metal lock body
Strong and durable
Intelligent electronic lock, ADC12 aluminum alloy lock body, no lock
anti master key
Solidhigh-strength
Alloy steel
High-strength thickened alloy material, resistant to high-tonnage hydraulic clamp
Waterproof and rustproof
USB charging
Long battery life
As simple as charging a mobile phone, you can charge it with the power bank that you carry with you
Easy to use
Adapt to the scene
Use a variety of scenarios, safe and convenient to use
Backpack Gate Wardrobe Gate Stadium Iron Gate
Size
Is Shipping Fee Included in the Prices?
Yes, all our products include shipping fees—everything comes with free shipping!
For items not labeled "free shipping," the shipping cost is already included in the price. Simply select your shipping country in the "Ship to" tab at the top of the page, choose your preferred shipping method during checkout, and enjoy a seamless shopping experience with no unexpected costs. If no specific shipping method is required, we will choose the best option to ensure timely delivery.
How Can I Track My Order?
You can easily track your order both during processing and after it has been shipped:
- During Processing: Monitor your order status on the "My Orders" page in your Unboxmall account.
- After Shipment: Once your order has been dispatched, you will receive an email containing tracking information and a link to track your package. You can also access the tracking details on your Order Details page.
How Do I Change My Delivery Address?
If you need to change the delivery address, please contact us as soon as possible. Once your order has been shipped, we cannot modify the address. Reach out to our Customer Service team or email us immediately!
What Shipping Methods Are Available and What Are the Estimated Delivery Times?
We offer a variety of shipping options to meet your needs. However, not all shipping methods may be available for every destination. Availability depends on your location and the reality of the shipping process.
Shipping Methods:
- Airmail/Registered Airmail: Typically arrives within 8-25 business days.
- Expedited Shipping (via DHL, FedEx, UPS): Delivery within 3-7 business days, ideal for those who need faster service.
- EMS (Express Mail Service): A reliable and affordable option that takes 5-10 business days.
- Standard Shipping (ePacket, PostNL, or local couriers): Takes 10-20 business days.
- Express Shipping (for U.S. local orders via USPS or UPS): 2-6 business days.
Note: Not all shipping methods are available for every region. Depending on your location and shipping feasibility, the most appropriate method will be selected. If no specific method is chosen, we will automatically select the best option for your order.
Note: While we strive to provide accurate delivery estimates, they are not guaranteed. Delivery times may vary based on the shipping provider, customs clearance, and your specific location, particularly in remote areas. If you have any concerns, our customer service team is here to assist.
Order Processing Time
Orders typically require a processing time of 1-4 days before shipment. For customized or personalized products, the processing time may be longer. We will inform you of any extended processing times applicable to your order.
Delivery to Remote Areas
We can deliver to remote areas, but additional fees may apply. Carriers like FedEx or DHL may impose a "remote area surcharge" if the delivery address is far from their main logistics hubs. In such cases, we will notify you in advance, and an extra fee—typically around $45—may be required. If you prefer to avoid this charge, Standard Shipping is a recommended alternative. We will refund any difference in shipping fees if applicable. Please be aware that remote area delivery charges depend on the actual delivery location.
How Do I Cancel an Order?
If you need to cancel your order, please contact us immediately. Once the order has been shipped, cancellations cannot be processed. Reach out to Customer Service or email us right away!
Important Note: Once the shipping process has started, any refund requests will have shipping costs deducted from the refund amount. This deduction may range from 20% to 60% of the product’s value, depending on the shipping costs incurred.
Warranty Information
Unboxmall provides the following warranty information for most products to ensure a hassle-free shopping experience. For exceptions, please review the warranty exemptions and notes below.
Dead on Arrival (DOA)
Customers should contact our Customer Service within 7 days upon receipt of goods for DOA issues.
Special Notes:
-
If the outer packing is broken or damaged:
- Immediately file a case with the courier company and obtain a confirmation with a paper proof and stamp.
- Send us pictures of the received items/package with detailed information describing the issue, along with the paper proof and case number.
- After verifying the information, we will provide a replacement or a full refund based on your preference. This applies if the outer packing is intact but the item is not working.
-
For missing items, wrong items, or incorrect packages:
- Check the contents and weight of the parcel before signing for it. If there are any issues, contact Customer Service with the following details:
- Email us with your order number and product code (SKU number).
- Provide clear pictures of the outer packaging, shipping label, package weight, and the item received.
- Check the contents and weight of the parcel before signing for it. If there are any issues, contact Customer Service with the following details:
7-14 Days Disliked Item
If you are not satisfied with your purchase and the product is still in brand-new condition, you can return it for a refund. Please note that customers are responsible for all the shipping fee and service charge. We will either provide a replacement or a refund (excluding shipping fees and service charge) after receiving the returned item.
One Year Repair Warranty
Unboxmall offers a 1-year warranty starting from the date you receive the goods. Free repairs need to be confirmed with the manufacturer through Customer Service. Note that this warranty does not cover motherboards, batteries, or screens. Customers must cover the return shipping costs, while Unboxmall will pay for the shipping of the repaired item back to the customer.
Damage caused by normal wear and tear, misuse or abuse are not covered by this guarantee.
Repairs due to artificial damage are not covered by the warranty. However, customers can return the item at their own cost and pay for the repair.
Warranty Exemptions and Notes
-
Natural product degradation from wear and tear, and damage during use, are the customer's responsibility and not covered by our warranties.
-
Warranty is void if the customer:
- Opens the device in an attempt to fix it
- Modifies, removes, customizes, or swaps parts
- Uses the device for purposes other than intended
- Continues using the item after a fault causes additional damage
- Fails to contact us when the problem first occurs
-
All returns must be authorized by Unboxmall's Support Team. Refer to the "How to Request Warranty" section below. Unboxmall reserves the right to refuse compensation for incomplete warranty requests, unauthorized returns, incorrect items, or empty packages.
-
Returns will be inspected by our technical team. If the item cannot be repaired, Unboxmall will offer an alternative solution.
Special Notes:
- The return shipping fee is the customer's responsibility and non-refundable, except in 7-day DOA situations.
- Customers are responsible for any customs charges, duties, or tariffs during the return of items. These fees will be deducted from your authorized refund amount.
- Unboxmall will resend items via Flat Rate Shipping by default. If a faster shipping method is preferred, the relevant shipping fee will apply.
- For misuse cases, all repair, accessory, and shipping fees (both ways) are the customer's responsibility and at their own expense.
How to Request Warranty (Return, Repair, and Refund)
Please submit a Ticket to our Customer Service (Email: support@unboxmall.com) with the following information:
- Describe the problem with your item in detail: What happened? When? How? Include your full order number and product code (SKU number).
- Describe any steps you have taken to resolve the issue.
- Provide clear photos or videos (via email) showing the defects, taken in good lighting.
Our After-sales team will review your case and get back to you with a solution as soon as possible.
Other Special Product Warranties
DOA (Dead on Arrival) Items
If the product arrives broken, please contact us within 7 days and follow the 7 Days Product Guarantee.
Unsatisfactory Products
If you are not satisfied with your purchase, you can return it within 14 days of delivery for a refund (minus shipping fees) or an exchange. Shipping fees both ways are the customer’s responsibility if the return reason is not due to our mistake. Ensure the item is returned with its original packaging and in the same condition as received.
Local Maintenance
For units that may have parts wear out rather than a complete defect, we recommend changing or repairing inner parts yourself under our professional guidance. If necessary, open the shell and take photos or videos to determine the problem, which will not affect the warranty. If a motorbike repair shop is available locally, request a quotation and inform us before proceeding with repairs. We will cover repair costs only if they are less than 20% of the product's price and below the total.
Returns and Compensation Process
For after-sales issues, contact Customer Service directly for a solution. Processing times are as follows:
-
Exchanges: 2 -7 business days after receiving the returned item, depending on stock availability.
-
Refunds: 3 - 6 business days to process after receiving the returned item. Refund times depend on the payment method:
- PayPal: Up to 48 hours
- Credit Card: 7-14 business days, depending on your credit card company
-
Repairs: 15-45 business days, depending on the item and availability of spare parts.