If you have a query related to our products, services, or policies, please visit our FAQ section. There, you will find answers to the most common questions asked by our customers. If you don’t find the answer to your query, feel free to contact us, and we promise to do our best to resolve your concern.

Ticket

If you have any questions, please submit a Ticket, and we will get back to you within 24 hours, excluding public holidays.
Email: support@unboxmall.com

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• Customer Service: +86 153 5301 5520

Mon - Fri: 9:00 am - 12:00 pm / 1:30 pm - 6:00 pm GMT+8

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Email: support@unboxmall.com

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